Faq

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Getting Started

What are the perks of backing a campaign?

What are the perks on Linno Fund?

How can I claim a perk on Linno Fund?

Can I support a campaign on Linno Fund without claiming a perk?

When will I receive the perk I claimed on Linno Fund?

How do I update my shipping information after contributing on Linno Fund?

What should I do if my perk is marked as "Locked" on Linno Fund?

How can I specify details for my perk, like T-shirt size or color?

Can I change or upgrade my perk after contributing on Linno Fund?

Is it possible to claim multiple perks from the same campaign on Linno Fund?

How can I get a receipt or invoice for my contribution on Linno Fund?

What happens if I'm not interested in any perks but still want to contribute?

Where can I find updates on the perk fulfillment process?

What are exclusive perks in crowdfunding campaigns?

Why should I consider offering exclusive perks?

What are experiential perks?

How do experiential perks benefit my crowdfunding campaign?

What is branded merchandise?

Why should I include branded merchandise as perks?

What are digital rewards?

Why are digital rewards advantageous for crowdfunding?

What are tiered rewards in crowdfunding?

How do tiered rewards encourage more contributions?

What are limited availability perks?

Why use limited availability perks?

How should I choose the right perks for my campaign?

What strategy should I use to structure my campaign’s perks effectively?

What is a perk, and how is it different from buying something online?

When can I expect to receive my perk after contributing to a campaign?

What should I do if there are delays in receiving my perk?

Who is responsible for fulfilling the perks I select on Linno Fund?

What steps should I take if I am not receiving campaign updates?

What can I do if I haven’t received my perk and the campaign owner is unresponsive?

Does Linno Fund guarantee the delivery and satisfaction of perks?

What legal options do I have if my perk is not delivered as promised?

What steps are involved in getting campaign products through customs?

When will backers receive their products?

What should backers do during periods of limited communication from campaigners?