Faq

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Getting Started

What is the Reserved Funds Policy at Linno Fund?

Why does Linno Fund hold back a percentage of campaign funds?

How much of the funds are reserved by Linno Fund?

When are Reserved Funds disbursed to campaign owners?

Can the percentage of Reserved Funds be adjusted?

What factors does Linno Fund consider before disbursing Reserved Funds?

How can I find out how much of my funds are reserved?

How should I set my funding goal considering the Reserved Funds Policy?

What should I keep in mind about Reserved Funds after my campaign ends?

What should I include in my refund policy on Linno Fund?

When are refunds not available on Linno Fund?

What happens if my Reserved Funds are insufficient for a refund?

How long does it take for a refunded amount to show on a backer's credit card statement?

How can I manage contribution states effectively on Linno Fund?

What should I do if I need to issue refunds for contributions not eligible for electronic processing on Linno Fund?

How do I handle a group refund on Linno Fund?

How can I check if my contribution to Linno Fund is eligible for a refund?

What do I need to do before requesting a refund on Linno Fund?

I can’t find my confirmation email. How can I request a refund?

How do I initiate a refund on Linno Fund?

How long does it take for a refund to be processed and appear on my bank statement?

What should I do if I'm logged in but can't see an option to refund my contribution?

Where can I get more help if I'm having trouble with the refund process?

What is a refund on Linno Fund?

When am I eligible for a refund from Linno Fund?

Can I get a refund for InDemand campaigns?

What about refunds for pre-launch reservations?

What happens if a campaign doesn’t meet its funding goal?

What if I've canceled the credit card used for my contribution?

What should I do if my refund doesn’t appear after five business days?

What should I do if I want a refund after the funds are disbursed?

What if I’m not eligible for a refund from Linno Fund?

What if I am unsatisfied with the perk I received?

What happens if a campaign violates Linno Fund’s policies?